bespoke cakes

we love making bespoke cakes and wedding cakes and are always happy to work with you to design something special. So if you’d like a quote or to book a cake tasting with us please drop us an email to arrange, info@tspcake.co.uk

IF YOU HAVEN’T RECEIVED A REPLY AFTER 72 HOURS PLEASE CHECK YOUR JUNK/SPAM FOLDER AS OUR INVOICES/QUOTES AND REPLY’S OFTEN GO IN THERE.

WEDDING CONSULTATIONS
Wedding consultations take place by appointment only. Our dates tend to get booked up quickly but we will try and accommodate weekday and weekend appointments. The consultations take place at my home studio and are for up to two people to discuss your ideas and requirements. You will have the opportunity to taste six of our wedding flavours. Consultations are complimentary once a deposit has been made or should you wish to sample cakes before booking then the charge of £20 is made when you purchase the samples which is then refunded against your order. Samples can be purchased via our shop, should you not wish to have them posted but instead have them at your consultation please pop the date of your appointment in the comments section. Should you require a second consultation with cake samples these are charged at £20 which is not refunded.

SAMPLE BOXES
As an alternative to a private appointment, we also offer sample boxes through the post. Each box contains up to six different flavours from our menu for you to taste. The design process of your cake can then be completed over the phone and by email should you wish. Each sample box costs £20 including postage which is then refunded against the cost of your order if you then choose to book with us.

DESIGN PROCESS
During any consultation, we will work closely with you to gain details about your wedding in order for us to provide you with a initial design and quote for your cake. Orders are only secured on receipt of a £100 non-refundable deposit and we do encourage you to book early to avoid disappointment. Quotes are valid for 28 days. When booking over a year in advance we do recommend a second consultation closer to your wedding date.

LEAD TIMES
We only take a small number of wedding commissions per week and so encourage you to book early to avoid disappointment. We generally ask for a 12 month lead time with wedding orders during the busy season between May and September. We do of course accept orders with shorter lead times, so it’s always worth emailing to check availability.

PAYMENT
To secure your booking a £100 non-refundable deposit is required for wedding cake orders, or 50% if your cake is less than £100. The balance of your order is due 1 month prior to your wedding date. Payment is accepted via cash or bank transfer only.

DELIVERY
Due to the fragile nature of stacked wedding cakes we recommend and offer a delivery and set up service, this is priced at £20 up to 10 miles from us, we can deliver further at an extra charge.